• Publication Manager and Owner: Paul Bonnard
• Trade Name: BONNARD PAUL
• Website Name: Pilou Pilou Store
• Legal Form: Individual entrepreneur
• Micro-enterprise: Yes
• Address: 70 C CD 25, 97424 Saint Leu.
• SIREN: 849866439
• SIRET: 84986643900029
• RCS: RCS Ajaccio
• APE/NAF Code: 4791B (specialized catalog distance selling)
• Intra-community VAT number: - (Micro-enterprise) -
• Company creation date: 30/03/2019
• Email address: contact@pilou-pilou-store.fr
• Phone number: 0693055166

For any questions or complaints, you can contact me via the following means:

• Email address: contact@pilou-pilou-store.fr
• Phone number: 0693055166
• Contact form: The contact form is available at the top of the page. You can also contact me at: contact@pilou-pilou-store.fr
• Postal address: 70 C CD 25, 97424 Saint Leu.

I am available to answer your calls:

• Monday to Friday, from 9 AM to 6 PM (excluding public holidays).

Our website is hosted by:

• Host name: Shopify Inc.
• Address: 151 O'Connor Street, Ground Floor, Ottawa, Ontario, K2P 2L8, Canada.
• Phone: +1 613-241-2828
• Email address: assistance@shopify.com

The infrastructure provider used by Shopify:

• Name: Google LLC
• Address: 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
• Phone: +1 650-253-0000

In accordance with article L. 612-1 of the French Consumer Code, in the event of an unresolved dispute with customer service, you may use the following mediator free of charge:

DISPUTES:

In the event of a dispute between the professional and the consumer, they will endeavor to find an amicable solution.

Failing an amicable agreement, the consumer may refer the matter free of charge to the consumer mediator to which the professional belongs, namely the Association des Médiateurs Européens (AME CONSO), within one year from the date of the written complaint addressed to the professional.

Referral to the consumer mediator must be made:

• Either by completing the form provided for this purpose on the AME CONSO website: www.mediationconso-ame.com;
• Or by mail addressed to AME CONSO, 197 Boulevard Saint-Germain - 75007 PARIS.
• Mediator's name: Association des Médiateurs Européens (AME)
• Website: https://www.mediationconso-ame.com
• Postal address: AME Conso, 11 Place Dauphine, 75001 Paris, France

For cross-border disputes, use the European Online Dispute Resolution (ODR) platform: https://ec.europa.eu/consumers/odr.

• Collection of personal data:
  The personal data collected on our site (surname, first name, address, phone number, email address, etc.) are necessary for managing your orders, customer follow-up, and handling potential disputes.
• User rights:
  In accordance with the GDPR (General Data Protection Regulation) and the Data Protection Act, you have the following rights:
• Right to access, rectify, and delete your personal data.
• Right to data portability.
• Right to object to the processing of your data for commercial purposes.

To exercise your rights, please contact me at: contact@pilou-pilou-store.fr.

• Use of cookies:
  The site uses cookies to improve your browsing experience. You can set your preferences via the cookie manager accessible at the bottom of the page.

The general terms and conditions of sale applicable to your orders are available on the following page: General Terms and Conditions of Sale/Use. They detail:

• The ordering process.
• Payment, delivery and return procedures.
• Applicable legal guarantees (legal guarantee of conformity and guarantee against hidden defects).

• Main activity declared: Retail sale via mail order houses or via Internet (APE Code 47.91A).
• Field of activity: Retail trade, except of motor vehicles and motorcycles.

• Contractual Language: French is the language used for all communication; however, I can communicate with you in other languages via email (using online translators).
• Applicable Law: All contractual relationships between Pilou Pilou Store and its customers are governed by French law.

Payments made on our site are secured using the SSL protocol. We use reliable payment solutions that comply with PCI-DSS standards.